Terms and Conditions
Effective Date: April 29, 2026
Last Updated: April 29, 2026
These Terms and Conditions (“Terms”) constitute a binding legal agreement between you (“Client,” “Customer,” “User,” or “you”) and CapCore Systems, LLC, an Indiana limited liability company (“Company,” “CapCore,” “we,” “us,” or “our”). By accessing, browsing, registering for, or purchasing any product, service, subscription, or deliverable through capcoresystems.com (the “Site”) or any related properties, you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree to any portion of these Terms, you must immediately discontinue all use of the Site and the Services.
These Terms supersede and replace all prior terms, conditions, representations, and agreements between you and the Company, including any version of these Terms previously posted on the Site.
1. Definitions and Scope
1.1 The Services. The “Services” means all products, subscriptions, digital deliverables, AI-generated outputs, downloadable materials, system guides, toolkits, dashboards, and customer-facing functionality offered by CapCore Systems, LLC, including without limitation the Company’s two product pillars:
- SmartHire Toolkit — AI-powered career and professional development tools, including resume optimization, ATS analysis, cover letter generation, LinkedIn assistance, interview preparation, salary negotiation guidance, and related digital deliverables.
- LaunchPad — AI-powered business solutions, including business plan generation, standard operating procedure (SOP) creation, brand strategy outputs, financial forecasting, marketing copy, and operations playbooks.
The Services include both subscription-based access tiers and one-time digital products.
1.2 Eligibility. You must be at least 18 years of age and legally capable of forming a binding contract under the laws of your jurisdiction to purchase or use the Services. By using the Services, you represent and warrant that you meet these requirements.
1.3 Account. Some Services require account registration. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
2. Use of the Services
2.1 License Grant. Subject to your continuous compliance with these Terms and timely payment of all applicable fees, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your own personal use or internal business operations.
2.2 Restrictions on Use. You agree that you will not, and will not permit any third party to:
(a) reproduce, distribute, sell, lease, license, sublicense, transfer, or otherwise commercially exploit any portion of the Services or any deliverable;
(b) reverse engineer, decompile, disassemble, or attempt to derive the source code or underlying methodology of any Company software, AI prompt, model configuration, or system;
(c) use the Services to develop, train, or improve any competing product, service, or AI model;
(d) employ automated systems, scrapers, bots, or any unauthorized means to access, copy, or extract content or data from the Services;
(e) share, transfer, lease, or resell account credentials, license keys, or access tokens;
(f) interfere with, disrupt, or compromise the integrity, security, or performance of the Services or the Company’s infrastructure;
(g) submit any content that is unlawful, infringing, defamatory, harassing, or that violates the rights of any third party;
(h) use the Services in any manner that violates applicable law, including export control, anti-spam, or data protection laws.
Violation of any restriction in this Section 2.2 constitutes a material breach of these Terms and authorizes the Company, at its sole discretion, to immediately suspend or terminate your access without refund, notice, or further obligation.
3. Intellectual Property
3.1 Company Property. All software, code, AI prompts and configurations, system architecture, methodologies, frameworks, content, trademarks, service marks, logos, designs, and other intellectual property made available through the Services are and shall remain the exclusive property of CapCore Systems, LLC or its licensors. Nothing in these Terms transfers any ownership interest to you.
3.2 Your Inputs. You retain ownership of any data, text, documents, or materials you submit to the Services as inputs (“Client Inputs”). By submitting Client Inputs, you grant the Company a limited, royalty-free, non-exclusive license to process those inputs solely to deliver the Services to you.
3.3 Generated Outputs. AI-generated outputs created from your Client Inputs (“Outputs”) are licensed to you for your personal or internal business use, subject to these Terms. The Company makes no representation or warranty regarding the originality, novelty, or intellectual property status of any Output, and you are solely responsible for reviewing each Output before any use, publication, or reliance.
3.4 No Training. The Company does not use Client Inputs or Outputs to train any artificial intelligence model owned, controlled, or commercialized by the Company.
4. Custom and Personalized Nature of All Services
4.1 Custom Work. Every product, deliverable, AI-generated Output, advisory communication, and digital asset provided through the Services is custom-generated, individually tailored, and specifically created for the requesting Client based on that Client’s unique inputs, profile, goals, and circumstances. Each engagement produces unique work that has no residual or transferable value to the Company once delivered.
4.2 Acknowledgment by Client. By completing any purchase or initiating any engagement, you expressly acknowledge and agree that:
(a) the work is custom and personalized in nature;
(b) the Company commits resources, processing time, AI capacity, and proprietary systems to your engagement immediately upon receipt of payment;
(c) the value of the work is delivered through the individualized output, which cannot be repurposed or reclaimed once created; and
(d) the custom and personalized nature of the work is the foundational, contractual basis for the Company’s no-refund policy set forth in Section 5.
5. Payment, Subscriptions, and Refunds
5.1 Pricing and Currency. All prices are stated in United States Dollars (USD) and displayed on the Site. The Company may modify pricing at any time for new purchases or subsequent renewal cycles, with changes taking effect upon posting to the Site.
5.2 Authorization to Charge. By providing payment information, you authorize the Company and its third-party payment processors to charge the applicable fees, including any taxes, recurring subscription charges, and tier upgrade charges, to the payment method you designate.
5.3 Subscriptions and Auto-Renewal. Subscription Services renew automatically at the end of each billing period at the then-current price unless cancelled before the renewal date through your account portal. Cancellation stops future billing but does not entitle you to a refund of amounts already charged. You retain access through the end of the current paid billing period.
5.4 No Refund Policy — Absolute. CapCore Systems, LLC does not issue refunds of any kind — full, partial, prorated, or otherwise — once a purchase has been completed or work has commenced. This no-refund policy is absolute and applies without exception to:
- All digital products, downloads, and toolkits;
- All subscription fees, including the first billing cycle;
- All one-time service engagements;
- All bundle purchases, even if only a portion has been delivered or accessed;
- All tier upgrade fees and plan-change fees;
- All add-ons, extensions, and supplemental purchases.
5.5 Guarantee Disclaimer. The Company offers no money-back guarantee of any kind, for any duration, under any condition. Any reference to a “30-day guarantee,” “money-back guarantee,” “satisfaction guarantee,” “no-questions-asked refund,” or substantially similar language appearing in any historical marketing material, third-party publication, prior version of the Site, or any communication outside this document is expressly superseded, nullified, and rendered void by these Terms as of the Effective Date stated above. The absence of a money-back guarantee is a permanent, intentional, and core business policy of CapCore Systems, LLC, grounded in the custom and personalized nature of all work performed under Section 4.
5.6 Quality Commitment. While the Company maintains an absolute no-refund policy, we stand behind the quality of every deliverable. If you have a documented, specific concern about the quality, accuracy, or alignment with stated objectives of any delivered work product — distinct from the outcome or result — you may contact info@capcoresystems.com within fourteen (14) calendar days of delivery. The Company will review the concern and, where reasonable and within the original scope of the engagement, work in good faith to revise, refine, or supplement the deliverable. The sole remedy available under this Quality Commitment is good-faith remediation of the deliverable. No monetary compensation, credit, refund, exchange, or set-off of any kind is available under any circumstance.
5.7 Failed Payments. If a payment fails or a chargeback is initiated, the Company may suspend or terminate your access to the Services immediately and pursue all available remedies under Section 5.8.
5.8 Chargebacks and Payment Disputes. Initiating a chargeback or payment dispute with your card issuer or payment provider without first contacting the Company in writing constitutes a material breach of these Terms and may constitute fraud. In the event of an unauthorized chargeback, the Company reserves the right to: (i) immediately and permanently suspend all access; (ii) refer the matter to a collections agency; (iii) pursue all legal remedies available, including recovery of the disputed amount, chargeback fees, collection costs, and reasonable attorneys’ fees; and (iv) permanently bar you from future engagement with CapCore Systems, LLC and any affiliated entity. Before initiating any payment dispute, you must contact info@capcoresystems.com.
6. No Guarantee of Outcomes or Results — Critical Disclaimer
6.1 General Disclaimer. The Company expressly disclaims all guarantees, promises, warranties, and assurances — whether express, implied, statutory, or otherwise — regarding any specific outcome, result, return, benefit, performance, or improvement arising from your use of the Services. All Services are provided on an “as-is” and “as-available” basis.
6.2 SmartHire Toolkit Disclaimer. The Company makes no guarantee, representation, or warranty that use of any SmartHire product, output, or recommendation will result in employment, job offers, interviews, recruiter responses, callbacks, increased compensation, promotions, career advancement, or any improvement in your professional situation. Career outcomes depend on factors entirely outside the Company’s control, including individual qualifications, market conditions, employer hiring practices, third-party decision-making, and your own application of any deliverable.
6.3 LaunchPad Disclaimer. The Company makes no guarantee, representation, or warranty that use of any LaunchPad product, output, or recommendation will result in customer acquisition, revenue generation, profitability, business growth, return on investment, partnership formation, or any specific business performance. Business outcomes depend on factors entirely outside the Company’s control, including market conditions, competitive dynamics, your operational execution, capital adequacy, third-party decisions, and external economic factors.
6.4 AI-Generated Content. All Outputs generated through artificial intelligence are provided for informational purposes only. Outputs do not constitute legal advice, financial advice, tax advice, investment advice, medical advice, professional career counseling, or any other form of regulated professional advice. You are solely responsible for independently reviewing, validating, and deciding whether to act on any Output. The Company is not liable for any decision, action, or consequence arising from your reliance on any Output.
6.5 Client Responsibility. You accept full and sole responsibility for any decision, action, omission, or consequence arising from your use of, reliance upon, or interpretation of any Service, Output, recommendation, or deliverable provided by the Company.
7. Limitation of Liability
7.1 Exclusion of Indirect Damages. To the maximum extent permitted by applicable law, in no event shall the Company, its members, managers, officers, employees, contractors, agents, licensors, or affiliates (collectively, the “Company Parties”) be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation lost profits, lost revenue, lost business opportunity, lost data, loss of goodwill, business interruption, or substitute service costs, arising from or relating to these Terms, the Services, any Output, or your use of or inability to use the Site, regardless of the theory of liability (whether in contract, tort, strict liability, statutory, or otherwise), and even if the Company has been advised of the possibility of such damages.
7.2 Aggregate Liability Cap. The Company Parties’ total aggregate liability for any and all claims arising from or relating to these Terms or the Services shall not exceed the lesser of (a) the total amount actually paid by you to the Company in the ninety (90) days immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US $100). This cap applies in the aggregate to all claims of every kind and is the maximum total recovery available to you.
7.3 No Personal Liability. No individual member, manager, officer, principal, employee, contractor, agent, or owner of CapCore Systems, LLC shall bear any personal, individual, or professional liability for any claim, loss, damage, or cause of action arising from or relating to the Services, any Output, or these Terms. All liability rests exclusively with the entity CapCore Systems, LLC, subject to the caps and exclusions in Sections 7.1 and 7.2. You expressly waive any right to assert any claim against any individual associated with the Company.
7.4 Basis of the Bargain. You acknowledge that the limitations in this Section 7 are a fundamental basis of the bargain between you and the Company, that the Services would not be provided to you without these limitations, and that the limitations shall apply even if any limited remedy fails of its essential purpose.
7.5 Statutory Carve-Outs. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain damages. To the extent any provision in these Terms is held unenforceable in your jurisdiction, that provision shall be enforced to the maximum extent permitted by applicable law, and the remainder of these Terms shall remain in full force and effect.
8. Indemnification
You agree to defend, indemnify, and hold harmless the Company Parties from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees and court costs) arising from or relating to: (a) your access to or use of the Services; (b) your violation of these Terms; (c) your violation of any law, regulation, or third-party right; (d) your Client Inputs; (e) any third-party claim concerning your use of an Output; or (f) any misrepresentation made by you in connection with the Services.
9. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. The Company expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including without limitation any warranty of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, reliability, or uninterrupted availability. The Company does not warrant that the Services will be error-free, that defects will be corrected, or that the Site or its servers are free of viruses or other harmful components.
10. Termination and Access Revocation
10.1 By the Company. The Company may, in its sole discretion and without prior notice, suspend, restrict, or terminate your access to all or part of the Services at any time for any reason, including without limitation breach of these Terms, non-payment, suspected fraud, chargeback activity, prohibited conduct, or operational, legal, or regulatory necessity. No refund of any kind shall be issued in connection with any suspension, restriction, or termination of access, regardless of the reason.
10.2 By You. You may terminate your account at any time by cancelling your subscription through your account portal and discontinuing use of the Services. Cancellation does not entitle you to a refund.
10.3 Survival. The following provisions survive any termination or expiration of these Terms: Sections 3 (Intellectual Property), 5.4–5.8 (No Refund), 6 (No Guarantee of Outcomes), 7 (Limitation of Liability), 8 (Indemnification), 9 (Disclaimer), 10 (Termination), 11 (Dispute Resolution), 12 (Miscellaneous), and any other provision that by its nature should survive.
11. Dispute Resolution, Governing Law, and Class-Action Waiver
11.1 Required Pre-Dispute Notice. Before initiating any formal proceeding, you must contact the Company in writing at info@capcoresystems.com describing the nature of the dispute and the relief sought. The Company will respond within five (5) business days and the parties will engage in good-faith discussions for at least thirty (30) calendar days to attempt informal resolution.
11.2 Governing Law. These Terms are governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
11.3 Exclusive Jurisdiction and Venue. You and the Company agree that any unresolved dispute shall be brought exclusively in the state or federal courts located in Hamilton County, Indiana, and you irrevocably consent to the personal jurisdiction and venue of those courts.
11.4 Class-Action and Jury Waiver. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE COMPANY EACH WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING, AND EACH PARTY WAIVES ANY RIGHT TO A TRIAL BY JURY. Any dispute may be brought only in an individual capacity.
11.5 Time Limitation. Any claim arising from or relating to these Terms or the Services must be brought within one (1) year after the cause of action accrues, or it is permanently barred.
11.6 Equitable Relief. Notwithstanding anything to the contrary, the Company may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property, confidential information, or other legitimate business interests.
12. Miscellaneous
12.1 Entire Agreement. These Terms, together with the Refund and Access Policy and the Privacy Policy posted on the Site, constitute the entire agreement between you and the Company concerning the subject matter hereof and supersede all prior or contemporaneous agreements, communications, or representations.
12.2 Severability. If any provision of these Terms is held invalid, unenforceable, or void by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permitted, and the remaining provisions shall remain in full force and effect.
12.3 No Waiver. No failure or delay by the Company in exercising any right under these Terms operates as a waiver. A waiver of any provision is effective only if in writing and signed by the Company.
12.4 Assignment. You may not assign or transfer these Terms or any rights or obligations under them without the Company’s prior written consent. The Company may assign these Terms freely, including in connection with a merger, acquisition, financing, or sale of assets.
12.5 Force Majeure. The Company shall not be liable for any delay or failure to perform caused by events beyond its reasonable control, including without limitation acts of God, natural disasters, war, terrorism, civil unrest, government action, pandemic, internet outage, third-party service failure, or labor disruption.
12.6 Notices. All notices to the Company must be sent in writing to info@capcoresystems.com. The Company may provide notices to you by posting on the Site or sending to your account email address.
12.7 Modifications. The Company may modify these Terms at any time by posting the revised Terms to the Site with an updated “Last Updated” date. Material changes will be communicated by email to active subscribers at least seven (7) days before they take effect. Your continued use of the Services after the effective date of any modification constitutes acceptance of the revised Terms.
12.8 Headings. Section headings are for convenience only and do not affect interpretation.
12.9 Independent Contractors. Nothing in these Terms creates any partnership, joint venture, employment, agency, or fiduciary relationship between you and the Company.
13. Contact
CapCore Systems, LLC
Email: info@capcoresystems.com
Website: capcoresystems.com
These Terms are effective as of April 29, 2026 and supersede all prior versions.